Course outline and schedule

Course outline and schedule:

assignments are due each monday

January 29

Course Introduction

January 29

1.0 Computing Overview

· 1.1 Course Introduction

· 1.1.1 PC Pro and A+ Certification (9:03)

· 1.2 Using the Simulator

· 1.2.1 Using the Simulator (21:57)

· 1.2.2 Explore the Lab Interface

· 1.2.3 Working with Internal Components (20:55)

· 1.2.4 Connect Internal Components

· 1.3 Hardware Basics

· 1.3.1 Computing Basics (17:04)

· 1.3.2 Computing Facts

· 1.3.3 External Components (8:14)

· 1.3.4 Ports and Connectors

· 1.3.5 Set Up a Computer

· 1.3.6 Internal Components (4:20)

· 1.3.7 Exam Questions - Section 1.3

· 1.4 Operating System Basics

· 1.4.1 Operating Systems (10:28)

· 1.4.2 Operating System Facts

· 1.4.3 Using the Windows Interface (16:52)

· 1.4.4 Windows Interface Facts

· 1.4.5 Exam Questions - Section 1.4

January 29

2. 2.0 PC Technician (93 MIN TOTAL)

· 2.1 Protection and Safety 18 MIN

· 2.1.1 Safety (5:59)

· 2.1.2 Safety Measures

· 2.1.3 ESD (7:35)

· 2.1.4 Protecting Against ESD (4:54)

· 2.1.5 ESD Facts

· 2.1.6 Environmental Concerns (7:12)

· 2.1.7 Environmental Facts

· 2.1.8 Exam Questions - Section 2.1

· 2.2 Professionalism 29 MIN

· 2.2.1 Professionalism (3:00)

· 2.2.2 Professionalism Facts

· 2.2.3 Incident Management (7:17)

· 2.2.4 Basic Forensic Procedures (18:31)

· 2.2.5 Incident Response Facts

· 2.2.6 Exam Questions - Section 2.2

· 2.3 PC Tools 3 MIN

· 2.3.1 PC Toolkit (3:17)

· 2.3.2 Tool Facts

· 2.3.3 Exam Questions - Section 2.3

· 2.4 PC Maintenance 34 MIN

· 2.4.1 PC Maintenance (4:05)

· 2.4.2 PC Maintenance Facts

· 2.4.3 Protecting Power (15:40)

· 2.4.4 Configuring UPS Settings (14:27)

· 2.4.5 Power Protection Facts

· 2.4.6 Install a UPS

· 2.4.7 Exam Questions - Section 2.4

· 2.5 Troubleshooting Overview 8 MIN

· 2.5.1 Troubleshooting Process (7:35)

· 2.5.2 Troubleshooting Process Facts

· 2.5.3 Exam Questions - Section 2.5

Feb 5 - Feb-12

3. 3.0 System Components

· 3.1 Cases and Form Factors 10 MIN

· 3.1.1 Cases and Form Factors (10:04)

· 3.1.2 System Case Facts

· 3.1.3 Exam Questions - Section 3.1

· 3.2 Power Supplies 36 MIN

· 3.2.1 Power Supplies (10:48)

· 3.2.2 Power Supply Facts

· 3.2.3 Identifying Power Supply Components (8:49)

· 3.2.4 Changing the Power Supply (16:03)

· 3.2.5 Replace a Power Supply

· 3.2.6 Exam Questions - Section 3.2

· 3.3 Motherboards and Buses 21 MIN

· 3.3.1 Motherboard Components (6:27)

· 3.3.2 Motherboard Facts

· 3.3.3 Installing a Motherboard (14:40)

· 3.3.4 Motherboard Installation Facts

· 3.3.5 Choose and Install a Motherboard

· 3.3.6 Exam Questions - Section 3.3

· 3.4 Processors 13 MIN

· 3.4.1 Processor Concepts (8:08)

· 3.4.2 CPU Facts

· 3.4.3 CPU Performance Facts

· 3.4.4 CPU Socket Facts

· 3.4.5 Installing a Processor (5:02)

· 3.4.6 CPU Installation Facts

· 3.4.7 Select and Install a Processor 1

· 3.4.8 Select and Install a Processor 2

· 3.4.9 Exam Questions - Section 3.4

· 3.5 Memory 75 MIN

· 3.5.1 Memory (7:09)

· 3.5.2 Memory Types (13:09)

· 3.5.3 RAM Facts

· 3.5.4 Memory Factors (13:12)

· 3.5.5 Memory Speed (17:50)

· 3.5.6 Memory Characteristics

· 3.5.7 Memory Forms (8:20)

· 3.5.8 Memory Form Comparison

· 3.5.9 Selecting the Correct Memory Module (10:26)

· 3.5.10 Installing Memory (5:01)

· 3.5.11 Memory Installation Facts

· 3.5.12 Select Memory by Sight

· 3.5.13 Install Triple Channel Memory

· 3.5.14 Exam Questions - Section 3.5

· 3.6 BIOS 68 MIN

· 3.6.1 BIOS and CMOS (13:13)

· 3.6.2 PC Boot Process (4:55)

· 3.6.3 BIOS and CMOS Facts

· 3.6.4 Editing the BIOS 1 (17:05)

· 3.6.5 Editing the BIOS 2 (22:16)

· 3.6.6 Flashing the BIOS (10:22)

· 3.6.7 Find BIOS Settings

· 3.6.8 Clear CMOS Settings

· 3.6.9 Exam Questions - Section 3.6

· 3.7 Expansion Cards 9 MIN

· 3.7.1 Expansion Buses and Slots (3:36)

· 3.7.2 Expansion Bus Types

· 3.7.3 Installing an Expansion Card (5:29)

· 3.7.4 Install Expansion Cards

· 3.7.5 Exam Questions - Section 3.7

· 3.8 Video 20 MIN

· 3.8.1 Video Cards (3:31)

· 3.8.2 Video Card Facts

· 3.8.3 Installing a Video Card (6:41)

· 3.8.4 Video Card Installation Facts

· 3.8.5 Upgrade a Video Card

· 3.8.6 Exam Questions - Section 3.8

· 3.9 Audio 33 MIN

· 3.9.1 Digital Audio (9:04)

· 3.9.2 Sound Cards (7:22)

· 3.9.3 Sound Card Facts

· 3.9.4 Managing Audio Devices (15:50)

· 3.9.5 Sound Card Installation Facts

· 3.9.6 Sound Card Connectors

· 3.9.7 Select and Install a Sound Card

· 3.9.8 Exam Questions - Section 3.9

· 3.10 Cooling 12 MIN

· 3.10.1 System Cooling (11:30)

· 3.10.2 System Cooling Facts

· 3.10.3 Exam Questions - Section 3.10

Feb 19

4. 4.0 Peripheral Devices

· 4.1 Peripheral Devices 8 MIN

· 4.1.1 Peripheral Devices (4:11)

· 4.1.2 Peripheral Device Facts

· 4.1.3 Input Devices (3:32)

· 4.1.4 Input Device Facts

· 4.1.5 Connect a KVM Switch

· 4.1.6 Exam Questions - Section 4.1

· 4.2 Serial, Parallel, and PS/2 10 MIN

· 4.2.1 Serial, Parallel, and PS/2 (9:19)

· 4.2.2 Serial, Parallel, and PS/2 Facts

· 4.2.3 Serial, Parallel, and PS/2 Connections

· 4.2.4 Connect Devices

· 4.2.5 Exam Questions - Section 4.2

· 4.3 USB 18 MIN

· 4.3.1 Universal Serial Bus (USB) (15:56)

· 4.3.2 USB Components (2:00)

· 4.3.3 USB Facts

· 4.3.4 Install USB Devices

· 4.3.5 Install USB Adapter

· 4.3.6 Exam Questions - Section 4.3

· 4.4 IEEE 1394 (Firewire) 3 MIN

· 4.4.1 Firewire (3:31)

· 4.4.2 Firewire Facts

· 4.4.3 Connect Firewire Devices

· 4.4.4 Exam Questions - Section 4.4

· 4.5 Display Devices 60 MIN

· 4.5.1 CRT Monitors (15:04)

· 4.5.2 CRT Monitor Facts

· 4.5.3 LCD Monitors (6:27)

· 4.5.4 LCD Monitor Facts

· 4.5.5 LED and Plasma Monitors (14:54)

· 4.5.6 LED and Plasma Monitor Facts

· 4.5.7 Video Interfaces (7:24)

· 4.5.8 Video Interface Facts

· 4.5.9 Connect Monitors

· 4.5.10 Install a VGA Monitor

· 4.5.11 Choose and Configure a Monitor

· 4.5.12 Install an HDTV Monitor

· 4.5.13 Configuring Display Settings (8:46)

· 4.5.14 Configure Dual Monitors

· 4.5.15 Video Configuration Facts

· 4.5.16 Optimizing Video (8:01)

· 4.5.17 Optimize Video Settings

· 4.5.18 Exam Questions - Section 4.5

· 4.6 Device Installation 39 MIN

· 4.6.1 Device Installation (5:47)

· 4.6.2 Installing Devices (15:06)

· 4.6.3 Managing Devices (17:52)

· 4.6.4 Hardware Device Facts

· 4.6.5 Device Installation Facts

· 4.6.6 Manage Devices

· 4.6.7 Exam Questions - Section 4.6

Feb 26

5. 5.0 Storage

· 5.1 Storage Devices 32 MIN

· 5.1.1 Storage Devices (23:47)

· 5.1.2 Storage Device Facts

· 5.1.3 Storage Device Interfaces (7:31)

· 5.1.4 Storage Device Interface Facts

· 5.1.5 Exam Questions - Section 5.1

· 5.2 Floppy Drives 11 MIN

· 5.2.1 Installing a Floppy Drive (10:52)

· 5.2.2 Floppy Installation Facts

· 5.2.3 Install a Floppy Drive

· 5.2.4 Exam Questions - Section 5.2

· 5.3 Parallel ATA (IDE) 24 MIN

· 5.3.1 ATA/IDE Devices (13:55)

· 5.3.2 Installing an ATA Device (10:05)

· 5.3.3 ATA Installation Facts

· 5.3.4 Install PATA Devices

· 5.3.5 Exam Questions - Section 5.3

· 5.4 Serial ATA 15 MIN

· 5.4.1 Serial ATA (9:31)

· 5.4.2 Installing a Serial ATA Device (5:33)

· 5.4.3 Serial ATA Installation Facts

· 5.4.4 Install SATA Devices

· 5.4.5 Exam Questions - Section 5.4

· 5.5 SCSI 40 MIN

· 5.5.1 SCSI (17:39)

· 5.5.2 SCSI Standards (13:23)

· 5.5.3 SCSI Standards Facts

· 5.5.4 Installing a SCSI Adapter and Device (9:15)

· 5.5.5 Exam Questions - Section 5.5

· 5.6 Optical Media 38 MIN

· 5.6.1 CD Drives (11:39)

· 5.6.2 CD Format Facts

· 5.6.3 DVD Drives (14:21)

· 5.6.4 Blu-ray (6:48)

· 5.6.5 DVD and Blu-ray Facts

· 5.6.6 Choosing an Optical Drive (4:03)

· 5.6.7 Choosing an Optical Drive Facts

· 5.6.8 Exam Questions - Section 5.6

· 5.7 File System 77 MIN

· 5.7.1 File System (5:11)

· 5.7.2 Viewing File System Components (12:49)

· 5.7.3 File System Facts

· 5.7.4 Partitions and Disks (22:12)

· 5.7.5 Partition and Disk Facts

· 5.7.6 Creating Volumes (16:40)

· 5.7.7 Create Volumes

· 5.7.8 Formatting and Converting (17:28)

· 5.7.9 Format Drives

· 5.7.10 Disk Status (3:01)

· 5.7.11 Disk Status Facts

· 5.7.12 Exam Questions - Section 5.7

· 5.8 RAID 30 MIN

· 5.8.1 RAID (13:02)

· 5.8.2 RAID Facts

· 5.8.3 Configuring RAID Arrays (16:41)

· 5.8.4 RAID Configuration Facts

· 5.8.5 Create RAID Arrays

· 5.8.6 Implement a RAID Solution

· 5.8.7 Exam Questions - Section 5.8

· 5.9 Adding Storage 27 MIN

· 5.9.1 Adding Storage (10:45)

· 5.9.2 Creating Mount Points and Extending Volumes (15:32)

· 5.9.3 Adding Storage Facts

· 5.9.4 Add Space to Existing Volumes

· 5.9.5 Exam Questions - Section 5.9

· 5.10 Disk Optimization 34 MIN

· 5.10.1 Storage Optimization (19:59)

· 5.10.2 Optimizing Disks (13:26)

· 5.10.3 Disk Optimization Facts

· 5.10.4 Perform Disk Maintenance

· 5.10.5 Exam Questions - Section 5.10

March 5 to March 12

6. 6.0 Networking

· 6.1 Networking Overview 33 MIN

· 6.1.1 Networking (9:17)

· 6.1.2 Network Types (9:34)

· 6.1.3 Networking Facts

· 6.1.4 Network Topologies (13:27)

· 6.1.5 Topology Facts

· 6.1.6 Exam Questions - Section 6.1

· 6.2 Network Hardware 45 MIN

· 6.2.1 Network Devices 1 (16:18)

· 6.2.2 Network Devices 2 (15:46)

· 6.2.3 Networking Device Facts

· 6.2.4 Network Adapters (12:13)

· 6.2.5 Network Adapter Facts

· 6.2.6 Select and Install a Network Adapter

· 6.2.7 Exam Questions - Section 6.2

· 6.3 Networking Media 20 MIN

· 6.3.1 Cable Media (19:59)

· 6.3.2 Coaxial Cable Facts

· 6.3.3 Twisted Pair Facts

· 6.3.4 Twisted Pair Connector Facts

· 6.3.5 Fiber Optic Facts

· 6.3.6 Exam Questions - Section 6.3

· 6.4 Ethernet 8 MIN

· 6.4.1 Ethernet (7:26)

· 6.4.2 Ethernet Facts

· 6.4.3 Ethernet Standards

· 6.4.4 Exam Questions - Section 6.4

· 6.5 Network Addressing 26 MIN

· 6.5.1 Device Addressing (11:42)

· 6.5.2 IP Addressing (14:35)

· 6.5.3 Addressing Facts

· 6.5.4 Exam Questions - Section 6.5

· 6.6 IP Configuration 39 MIN

· 6.6.1 IP Configuration (13:36)

· 6.6.2 TCP/IP Configuration Methods (7:20)

· 6.6.3 Configuring TCP/IP Properties (17:36)

· 6.6.4 IP Configuration Facts

· 6.6.5 Configure TCP/IP Settings

· 6.6.6 Configure Alternate TCP/IP Settings

· 6.6.7 Exam Questions - Section 6.6

· 6.7 IP version 6 8 MIN

· 6.7.1 IP version 6 (8:13)

· 6.7.2 IPv6 Facts

· 6.7.3 Exam Questions - Section 6.7

· 6.8 Protocols 5 MIN

· 6.8.1 Network Protocols (5:03)

· 6.8.2 Protocol Facts

· 6.8.3 Exam Questions - Section 6.8

· 6.9 802.11 Wireless 34 MIN

· 6.9.1 Wireless Networking (15:46)

· 6.9.2 Wireless Networking Facts

· 6.9.3 Wireless Security (10:23)

· 6.9.4 Wireless Security Facts

· 6.9.5 Configuring a Wireless Connection (6:47)

· 6.9.6 Connect to a Wireless Network

· 6.9.7 Configure a Wireless Profile

· 6.9.8 Exam Questions - Section 6.9

· 6.10 Infrared and Bluetooth 14 MIN

· 6.10.1 Infrared and Bluetooth (4:50)

· 6.10.2 Configuring Bluetooth Connections (8:21)

· 6.10.3 Infrared and Bluetooth Facts

· 6.10.4 Exam Questions - Section 6.10

· 6.11 Internet Connectivity 42 MIN

· 6.11.1 Internet Services (21:14)

· 6.11.2 Internet Connections (13:20)

· 6.11.3 Internet Connection Facts

· 6.11.4 Configure a Cable Internet Connection

· 6.11.5 Configure a DSL Internet Connection

· 6.11.6 Creating a Dial-up Internet Connection (6:48)

· 6.11.7 Configure a Dialup Internet Connection

· 6.11.8 Exam Questions - Section 6.11

· 6.12 SOHO Configuration 36 MIN

· 6.12.1 SOHO Configuration (13:36)

· 6.12.2 SOHO Configuration Facts

· 6.12.3 Configuring a SOHO Router (8:52)

· 6.12.4 Access Point Configuration Facts

· 6.12.5 Configuring a Wireless Access Point (13:42)

· 6.12.6 Configure a Wireless Infrastructure

· 6.12.7 Exam Questions - Section 6.12

· 6.13 Network Utilities 28 MIN

· 6.13.1 Network Utilities (6:06)

· 6.13.2 Using Ipconfig (5:36)

· 6.13.3 Find Configuration Information 1

· 6.13.4 Find Configuration Information 2

· 6.13.5 Find Configuration Information 3

· 6.13.6 Using Ping and Tracert (10:54)

· 6.13.7 Using Nslookup (4:45)

· 6.13.8 TCP/IP Utilities

· 6.13.9 Exam Questions - Section 6.13

· 6.14 HomeGroup 9 MIN

· 6.14.1 Implementing HomeGroups (8:31)

· 6.14.2 HomeGroup Facts

· 6.14.3 Exam Questions - Section 6.14

March 19

7. 7.0 Printing

· 7.1 Printers 40 MIN

· 7.1.1 Printer Types (15:47)

· 7.1.2 Printer Type Facts

· 7.1.3 Laser Printers (4:52)

· 7.1.4 Laser Printing Process (10:08)

· 7.1.5 Laser Printing Facts

· 7.1.6 Printer Interfaces (8:36)

· 7.1.7 Printer Connection Facts

· 7.1.8 Printer Characteristics Facts

· 7.1.9 Choose a Printer

· 7.1.10 Exam Questions - Section 7.1

· 7.2 Printer Configuration 31 MIN

· 7.2.1 Printing Configuration (11:55)

· 7.2.2 Installing a Local Printer (19:20)

· 7.2.3 Printer Configuration Facts

· 7.2.4 Select and Install a Printer

· 7.2.5 Exam Questions - Section 7.2

· 7.3 Network Printing 27 MIN

· 7.3.1 Network Printing (8:18)

· 7.3.2 Installing a Network Printer (18:32)

· 7.3.3 Network Printing Facts

· 7.3.4 Configure Network Printing

· 7.3.5 Exam Questions - Section 7.3

· 7.4 Printing Management 19 MIN

· 7.4.1 Configuring Printer Properties (11:21)

· 7.4.2 Managing Print Jobs (8:29)

· 7.4.3 Printing Management Facts+58

· 7.4.4 Configure Printer Properties

· 7.4.5 Manage Printing

· 7.4.6 Exam Questions - Section 7.4

· 7.5 Printer Maintenance 12 MIN

· 7.5.1 Maintaining Laser Printers (12:09)

· 7.5.2 Printer Preventative Maintenance Facts

· 7.5.3 Exam Questions - Section 7.5

April 2

8. 8.0 Mobile Devices

· 8.1 Notebook Computers 31 MIN

· 8.1.1 Notebook Computers (19:31)

· 8.1.2 Notebook Connectors (10:58)

· 8.1.3 Notebook Facts

· 8.1.4 Expansion Card Facts

· 8.1.5 Notebook Power Facts

· 8.1.6 Exam Questions - Section 8.1

· 8.2 Notebook Components 39 MIN

· 8.2.1 Changing a Notebook Hard Disk (2:43)

· 8.2.2 Adding Notebook Memory (4:48)

· 8.2.3 Changing a Notebook Keyboard (4:30)

· 8.2.4 Replacing LCD Components (17:49)

· 8.2.5 Replacing Internal Notebook Components (9:04)

· 8.2.6 Notebook Upgrade and Repair Facts

· 8.2.7 Exam Questions - Section 8.2

· 8.3 Notebook Power Management 20 MIN

· 8.3.1 Portable Power (9:35)

· 8.3.2 Configuring Power Options (10:47)

· 8.3.3 Power Management Facts

· 8.3.4 Edit Power Options

· 8.3.5 Create a Power Plan

· 8.3.6 Exam Questions - Section 8.3

· 8.4 Mobile Devices 58 MIN

· 8.4.1 Mobile Device Overview (14:19)

· 8.4.2 Mobile Device Facts

· 8.4.3 Networking Mobile Devices (10:08)

· 8.4.4 Synchronizing Mobile Devices (7:07)

· 8.4.5 Securing Mobile Devices (11:05)

· 8.4.6 Configuring Email on Mobile Devices (4:57)

· 8.4.7 Maintaining Mobile Devices (10:06)

· 8.4.8 Manage Mobile Devices

· 8.4.9 Exam Questions - Section 8.4

April 9 to April 16

9. 9.0 Windows System Management

· 9.1 Windows System Tools 95 MIN

· 9.1.1 Using Task Manager (20:48)

· 9.1.2 Using Control Panel (18:59)

· 9.1.3 Using Management Consoles (12:43)

· 9.1.4 Viewing System Configuration Information (15:52)

· 9.1.5 Using Regedit (8:55)

· 9.1.6 Windows Utilities Facts

· 9.1.7 System Commands (17:12)

· 9.1.8 Exam Questions - Section 9.1

· 9.2 Preferences and Settings 24 MIN

· 9.2.1 Personalizing Windows 1 (11:36)

· 9.2.2 Personalizing Windows 2 (11:43)

· 9.2.3 Preferences Facts

· 9.2.4 Exam Questions - Section 9.2

· 9.3 Performance Monitoring 20 MIN

· 9.3.1 Performance Monitoring (3:41)

· 9.3.2 Monitoring System Performance (16:32)

· 9.3.3 Performance Monitoring Facts

· 9.3.4 Exam Questions - Section 9.3

· 9.4 Users and Groups 36 MIN

· 9.4.1 Users and Groups (9:44)

· 9.4.2 Managing Users and Groups (14:11)

· 9.4.3 User and Group Facts

· 9.4.4 Manage Users and Groups

· 9.4.5 Managing UAC Settings (11:51)

· 9.4.6 UAC Facts

· 9.4.7 Exam Questions - Section 9.4

· 9.5 Remote Services 36 MIN

· 9.5.1 Remote Desktop (6:48)

· 9.5.2 Using Remote Desktop (13:23)

· 9.5.3 Remote Desktop Facts

· 9.5.4 Remote Assistance (4:54)

· 9.5.5 Remote Assistance Facts

· 9.5.6 Using Remote Assistance (10:22)

· 9.5.7 Configure Remote Services

· 9.5.8 Exam Questions - Section 9.5

· 9.6 Applications 22 MIN

· 9.6.1 Applications (3:15)

· 9.6.2 Managing Applications (17:53)

· 9.6.3 Application Management Facts

· 9.6.4 Manage Applications

· 9.6.5 Exam Questions - Section 9.6

· 9.7 Updates 30 MIN

· 9.7.1 Updates (6:26)

· 9.7.2 Update Facts

· 9.7.3 Using Windows Update (12:36)

· 9.7.4 Configure Windows Update

· 9.7.5 Performing a Firmware Update (10:21)

· 9.7.6 Exam Questions - Section 9.7

· 9.8 System Protection 55 MIN

· 9.8.1 System Protection (12:30)

· 9.8.2 Backup Facts

· 9.8.3 Creating Backups in Windows Vista and Windows 7 (10:03)

· 9.8.4 Back Up the Computer

· 9.8.5 Using Restore Points (18:52)

· 9.8.6 Create a Restore Point

· 9.8.7 Using Previous Versions (12:20)

· 9.8.8 Exam Questions - Section 9.8

· 9.9 Virtual Memory 18 MIN

· 9.9.1 Virtual Memory (9:43)

· 9.9.2 Managing the Paging File (8:01)

· 9.9.3 Virtual Memory Facts

· 9.9.4 Configure Virtual Memory

· 9.9.5 Exam Questions - Section 9.9

April 25

10. 10.0 System Implementation

· 10.1 Component Selection 21 MIN

· 10.1.1 Component Selection (21:06)

· 10.1.2 Component Selection Facts

· 10.1.3 Exam Questions - Section 10.1

· 10.2 Windows Pre-installation 26 MIN

· 10.2.1 Windows Versions (9:33)

· 10.2.2 Pre-installation Planning (11:04)

· 10.2.3 Windows Versions Facts

· 10.2.4 Installation Planning Facts

· 10.2.5 Verifying System Compatibility (5:01)

· 10.2.6 Exam Questions - Section 10.2

· 10.3 Windows Installation 32 MIN

· 10.3.1 Windows Installation (9:17)

· 10.3.2 Preparing Disks for Installation (13:09)

· 10.3.3 Prepare Disks for Installation

· 10.3.4 Installing Windows (8:33)

· 10.3.5 Installation Facts

· 10.3.6 Exam Questions - Section 10.3

· 10.4 Post Installation 10 MIN

· 10.4.1 Post Installation (1:07)

· 10.4.2 Post Installation Facts

· 10.4.3 Migrating User Data (8:07)

· 10.4.4 Exam Questions - Section 10.4

· 10.5 Virtualization 58 MIN

· 10.5.1 Virtualization Overview (15:01)

· 10.5.2 Virtualization Facts

· 10.5.3 Virtual Networking (6:09)

· 10.5.4 Creating a Virtual Machine (19:02)

· 10.5.5 Virtual Machine Security (16:44)

· 10.5.6 Virtual Machine Security Facts

· 10.5.7 Enable VT in the BIOS

· 10.5.8 Exam Questions - Section 10.5

April 30

11. 11.0 File Management

· 11.1 File Locations 19 MIN

· 11.1.1 System File Locations (11:59)

· 11.1.2 File Location Facts

· 11.1.3 Implementing Libraries (6:32)

· 11.1.4 Library Facts

· 11.1.5 Exam Questions - Section 11.1

· 11.2 Managing Files 75 MIN

· 11.2.1 File and Folder Properties (6:07)

· 11.2.2 Managing Files 1 (14:31)

· 11.2.3 Managing Files 2 (9:41)

· 11.2.4 File Extension Facts

· 11.2.5 Attribute Facts

· 11.2.6 Manage Files

· 11.2.7 Using the Command Prompt (2:22)

· 11.2.8 Managing Files and Directories 1 (20:32)

· 11.2.9 Managing Files and Directories 2 (20:47)

· 11.2.10 File Management Commands

· 11.2.11 Manage Files and Folders

· 11.2.12 Exam Questions - Section 11.2

· 11.3 NTFS Permissions 24 MIN

· 11.3.1 NTFS Permissions (7:37)

· 11.3.2 Configuring NTFS Permissions (16:41)

· 11.3.3 NTFS Permission Facts

· 11.3.4 Configure NTFS Permissions

· 11.3.5 Exam Questions - Section 11.3

· 11.4 Shared Folders 52 MIN

· 11.4.1 Shared Folders (4:21)

· 11.4.2 Sharing Folders 1 (13:27)

· 11.4.3 Sharing Folders 2 (10:44)

· 11.4.4 Configuring Share and NTFS Permissions (23:14)

· 11.4.5 Shared Folder Facts

· 11.4.6 Share and Secure Folders

· 11.4.7 Exam Questions - Section 11.4

· 11.5 Offline Files 13 MIN

· 11.5.1 Using Offline Files (13:06)

· 11.5.2 Offline File Facts

· 11.5.3 Exam Questions - Section 11.5

May 7

SECURITY

12.1 Best Practices 14 MIN

· 12.1.1 Best Practices for Securing Workstations (14:09)

· 12.1.2 Workstation Security Facts

· 12.1.3 Implement Workstation Security

· 12.1.4 Exam Questions - Section 12.1

· 12.2 Physical Security 43 MIN

· 12.2.1 Physical Security (19:39)

· 12.2.2 Physical Security Facts

· 12.2.3 Data Disposal and Destruction (10:05)

· 12.2.4 Wiping a Disk (7:35)

· 12.2.5 Configuring a Screen Saver Password (5:20)

· 12.2.6 Require a Screen Saver Password

· 12.2.7 Exam Questions - Section 12.2

· 12.3 Social Engineering 8 MIN

· 12.3.1 Social Engineering (8:25)

· 12.3.2 Social Engineering Facts

· 12.3.3 Exam Questions - Section 12.3

· 12.4 BIOS Security 18 MIN

· 12.4.1 BIOS Security (9:52)

· 12.4.2 Configuring BIOS Security Settings (8:04)

· 12.4.3 BIOS Security Facts

· 12.4.4 Configure BIOS Security

· 12.4.5 Exam Questions - Section 12.4

· 12.5 Malware Protection 38 MIN

· 12.5.1 Malware (3:39)

· 12.5.2 Implementing Malware Protection (4:57)

· 12.5.3 Malware Facts

· 12.5.4 Malware Protection (13:08)

· 12.5.5 Implementing Virus Protection (15:25)

· 12.5.6 Malware Protection Facts

· 12.5.7 Exam Questions - Section 12.5

· 12.6 Authentication 59 MIN

· 12.6.1 Authentication (16:34)

· 12.6.2 Authentication Facts

· 12.6.3 Password Facts

· 12.6.4 Configuring Password Policies (13:52)

· 12.6.5 Enforce Password Settings

· 12.6.6 Using a Biometric Scanner (3:41)

· 12.6.7 Managing Authentication 1 (13:10)

· 12.6.8 Managing Authentication 2 (11:20)

· 12.6.9 Authentication Management Facts

· 12.6.10 Exam Questions - Section 12.6

· 12.7 Encryption 14 MIN

· 12.7.1 Encryption (5:08)

· 12.7.2 Encryption Facts

· 12.7.3 Encrypting Files (8:45)

· 12.7.4 Encrypt Files

· 12.7.5 Exam Questions - Section 12.7

· 12.8 Network Security 33 MIN

· 12.8.1 Wired Network Security Best Practices (17:45)

· 12.8.2 Wired Network Security Facts

· 12.8.3 Wireless Network Security Best Practices (14:57)

· 12.8.4 Wireless Network Security Facts

· 12.8.5 Exam Questions - Section 12.8

· 12.9 Firewalls 36 MIN

· 12.9.1 Introduction to Firewalls (8:01)

· 12.9.2 Firewalls (10:39)

· 12.9.3 Configuring Windows Firewall (3:50)

· 12.9.4 Configuring a Network-Based Firewall (13:46)

· 12.9.5 Firewall Facts

· 12.9.6 Configure the Windows Firewall

· 12.9.7 Exam Questions - Section 12.9

· 12.10 Proxy Servers 20 MIN

· 12.10.1 Proxy Servers (4:49)

· 12.10.2 Configuring Proxy Settings (5:25)

· 12.10.3 Proxy Server Facts

· 12.10.4 Use a Proxy Server

· 12.10.5 Exam Questions - Section 12.10

May 14

CAPSTONE MODULE

· 13.1 Motherboard, RAM, and CPU Troubleshooting 51 MIN

· 13.1.1 Common Motherboard, RAM and CPU Issues (22:16)

· 13.1.2 Troubleshoot System Power

· 13.1.3 Troubleshoot Power Supply Problems

· 13.1.4 Processor Troubleshooting (10:13)

· 13.1.5 Processor Troubleshooting Facts

· 13.1.6 Troubleshoot Processor Installation 1

· 13.1.7 Troubleshoot Processor Installation 2

· 13.1.8 Memory Troubleshooting (9:29)

· 13.1.9 Testing Memory (9:03)

· 13.1.10 Memory Troubleshooting Facts

· 13.1.11 Troubleshoot Memory 1

· 13.1.12 Troubleshoot Memory 2

· 13.1.13 Exam Questions - Section 13.1

· 13.2 Storage Troubleshooting 20 MIN

· 13.2.1 Common Storage Issues (20:08)

· 13.2.2 Storage Troubleshooting Facts

· 13.2.3 Troubleshoot Floppy Configuration

· 13.2.4 Trouble

· shoot PATA Devices

· 13.2.5 Exam Questions - Section 13.2

· 13.3 Video Troubleshooting 42 MIN

· 13.3.1 Common Video and Display Issues 1 (14:58)

· 13.3.2 Common Video and Display Issues 2 (11:03)

· 13.3.3 Video Troubleshooting (15:19)

· 13.3.4 Video Troubleshooting Facts

· 13.3.5 Exam Questions - Section 13.3

· 13.4 Network Troubleshooting 75 MIN

· 13.4.1 Common Wired and Wireless Network Issues (20:52)

· 13.4.2 Network Troubleshooting 1 (4:34)

· 13.4.3 Network Troubleshooting 2 (17:02)

· 13.4.4 Troubleshooting Network Connectivity 1 (19:50)

· 13.4.5 Network Troubleshooting Facts 1

· 13.4.6 Troubleshooting Network Connectivity 2 (12:20)

· 13.4.7 Network Troubleshooting Facts 2

· 13.4.8 Fix a Network Connection 1

· 13.4.9 Fix a Network Connection 2

· 13.4.10 Exam Questions - Section 13.4

· 13.5 Operating System Troubleshooting 81 MIN

· 13.5.1 Common Operating Systems Issues 1 (17:03)

· 13.5.2 Common Operating Systems Issues 2 (14:33)

· 13.5.3 Troubleshooting Applications (25:05)

· 13.5.4 Application Troubleshooting Facts

· 13.5.5 Windows Boot Process (13:32)

· 13.5.6 Boot Process Facts

· 13.5.7 Modifying the Boot Order (8:46)

· 13.5.8 Configure the Boot Order

· 13.5.9 Troubleshoot the Boot Order

· 13.5.10 Exam Questions - Section 13.5

· 13.6 Windows Recovery 52 MIN

· 13.6.1 System Recovery (13:53)

· 13.6.2 Using Windows Recovery Options (17:42)

· 13.6.3 Using Restore Tools (20:08)

· 13.6.4 System Recovery Facts

· 13.6.5 Exam Questions - Section 13.6

· 13.7 System Errors 53 MIN

· 13.7.1 Troubleshooting Lockups (16:08)

· 13.7.2 System Errors Facts

· 13.7.3 Boot Options (1:52)

· 13.7.4 Using Advanced Boot Options (14:55)

· 13.7.5 Windows Boot Options

· 13.7.6 Startup Errors (20:18)

· 13.7.7 Startup Error Facts

· 13.7.8 Troubleshoot System Startup 1

· 13.7.9 Troubleshoot System Startup 2

· 13.7.10 Troubleshoot System Startup 3

· 13.7.11 Troubleshoot System Startup 4

· 13.7.12 Exam Questions - Section 13.7

· 13.8 Security Troubleshooting 16 MIN

· 13.8.1 Common Security Issues (15:36)

· 13.8.2 Security Troubleshooting Facts

· 13.8.3 Exam Questions - Section 13.8

· 13.9 Notebook Troubleshooting 49 MIN

· 13.9.1 Common Notebook Issues (17:45)

· 13.9.2 Troubleshooting Power (8:12)

· 13.9.3 Troubleshooting Video (12:10)

· 13.9.4 Troubleshooting Components (10:32)

· 13.9.5 Notebook Troubleshooting Facts

· 13.9.6 Notebook Maintenance Facts

· 13.9.7 Exam Questions - Section 13.9

· 13.10 Printer Troubleshooting 49 MIN

· 13.10.1 Common Printing Issues (21:08)

· 13.10.2 Printer Troubleshooting (4:01)

· 13.10.3 Troubleshooting Printing (22:04)

· 13.10.4 Printing Troubleshooting Facts

· 13.10.5 Exam Questions - Section 13.10

· 13.11 Device Troubleshooting 17 MIN

· 13.11.1 Device Troubleshooting (2:52)

· 13.11.2 Troubleshooting Devices (13:45)

· 13.11.3 Device Troubleshooting Facts

· 13.11.4 Manage Devices 1

· 13.11.5 Manage Devices 2

· 13.11.6 Exam Questions - Section 13.11

May 14

14. 14.0 Capstone Exercises

· 14.1 Build a Computer From Scratch

· 14.2 Troubleshoot a Malfunctioning Computer

May 21 FINAL EXAM - 13 HANDS ON EXERCISES FOR PC PRO CERTIFICATION

15. PC Pro Certification Practice Exams

· Preparing for Certification

· PC Pro Exam Objectives

· Certification FAQs

· How to take the Certification Exam

· PC Pro Domain 1: Audio (1 lab)

· PC Pro Domain 2: CPU (4 labs)

· PC Pro Domain 3: Expansion Slots (1 lab)

· PC Pro Domain 4: External Devices (5 labs)

· PC Pro Domain 5: Memory (4 labs)

· PC Pro Domain 6: Motherboard (1 lab)

· PC Pro Domain 7: Networking (14 labs)

· PC Pro Domain 8: Power Supply (3 labs)

· PC Pro Domain 9: Printing (5 labs)

· PC Pro Domain 10: Security (8 labs)

· PC Pro Domain 11: Storage (13 labs)

· PC Pro Domain 12: System Management (9 labs)

· PC Pro Domain 13: Video (7 labs)

· PC Pro Certification Practice Exam (15 labs)